Privacy Policy

At MOMz Laundry & Dry Cleaning, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and safeguard your personal information when you visit our website, schedule a laundry pickup, use our laundry and dry cleaning services, or communicate with us. We handle your information responsibly and in accordance with applicable laws to provide a secure, transparent and reliable customer experience.

By accessing our website or using our services, you acknowledge and agree to the practices described in this Privacy Policy.

Business Information

• Business Name: MOMz Laundry & Dry Cleaning
• Address: Shop No. 39, 7th Avenue, Gaur City 1, Haibatpur, Sector 4, Greater Noida West, Noida Extension, Uttar Pradesh - 201318
• Phone: +91 96506 45198
• Email: [email protected]
• Website: www.momzlaundry.com

Information We Collect

We collect only the information necessary to provide our laundry, dry cleaning and pickup & delivery services efficiently.

• Name
• Mobile Number
• Email Address (if provided)
• Pickup & Delivery Address
• Order Details and Service Preferences
• Billing and Payment Information (where applicable)
• Customer communications, enquiries and feedback

We may also automatically collect limited technical information such as your IP address, browser type, device information, operating system and website usage statistics to improve website performance and security.

How We Use Your Information

Your information may be used to:

• Schedule laundry pickup and delivery services.
• Process laundry and dry cleaning orders.
• Communicate order confirmations, updates and delivery notifications.
• Respond to customer enquiries and support requests.
• Improve our services and website experience.
• Maintain customer records and service history.
• Send promotional offers, discounts and service updates (where permitted).
• Comply with applicable legal and regulatory requirements.

Pickup & Delivery Information

To provide efficient doorstep pickup and delivery services, we collect address and contact details solely for scheduling, communication and successful order fulfilment. This information is used only for service-related purposes.

Payment Information

Online payments, where available, are processed through secure third-party payment gateways. MOMz Laundry & Dry Cleaning does not store your complete debit card, credit card or banking credentials on its servers.

Cookies & Website Analytics

Our website may use cookies and similar technologies to improve functionality, remember user preferences, analyse website traffic and enhance your browsing experience. You may manage cookie preferences through your browser settings.

Information Sharing

We do not sell, rent or trade your personal information. Information may be shared only with trusted delivery partners, payment providers, technology vendors or service providers where necessary for order fulfilment, website operation or legal compliance. All such partners are expected to maintain appropriate confidentiality and security standards.

Data Security

We implement appropriate administrative, technical and organisational safeguards to protect your information against unauthorised access, disclosure, alteration or misuse. While we follow industry-standard security practices, no online transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

Personal information is retained only for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes and support customer relationships.

Your Rights

Subject to applicable law, you may request access to, correction, updating or deletion of your personal information. To exercise these rights, please contact us using the details provided below.

Third-Party Websites

Our website may contain links to third-party websites or social media platforms for your convenience. We are not responsible for the privacy practices or content of external websites and encourage you to review their respective privacy policies.

Children's Privacy

Our services are intended for individuals who can legally enter into service agreements. We do not knowingly collect personal information from children without appropriate parental or guardian consent.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements or business operations. Any revised policy will be published on this page with immediate effect upon posting.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

• MOMz Laundry & Dry Cleaning
• Address: Shop No. 39, 7th Avenue, Gaur City 1, Haibatpur, Sector 4, Greater Noida West, Noida Extension, Uttar Pradesh - 201318
• Phone: +91 96506 45198
• Email: [email protected]
• Website: www.momzlaundry.com

MOMz Laundry & Dry Cleaning is committed to maintaining the highest standards of privacy, security and customer service. Your trust is important to us, and we continuously strive to protect your personal information while delivering exceptional laundry and dry cleaning services.